Transform Documents into Clean, Structured, Business-Ready Data.

Automate your document workflows with DocOps. Capture, verify, and extract data from business documents with speed and accuracy—delivering audit-ready information directly into your business systems.

ENTERPRISE-GRADE SECURITY
ISO 27001:2022 · ON-PREM OPTION
DocOps
PROCESSING
DOC 0148 · A/C OPENING
01
Ingest
Document received
02
Prepare
Cleaned & normalized
03
Classify
Type identified
04
Extract
Fields captured
05
Validate
Verified against your rules
06
Deliver
Pushed to your system
20xFaster document processing
99%+Field-level accuracy
40–60%Cost reduction
100%Audit-ready, field by field

Purpose-built for regulated & mission-driven organizations

Banks
Retail, corporate & trade banking
NBFIs
Leasing, finance & lending
Microfinance
MFIs & financial inclusion
Insurance
Underwriting, policy & claims
NGOs
Beneficiary, grants & field ops
01The problem

Your branch and ops staff are doing data entry.

Every account opening, card application, AML check, and trade finance file arrives as a form — on paper, scanned, or PDF. Today that data gets re-keyed by hand into your core system. That's not customer service or compliance — that's document operations.

TAT

Manual entry slows onboarding

Customer data sits in forms and scans while account opening and card issuance TATs stretch out.

WASTE

Skilled staff lose hours

Relationship managers, ops, and compliance officers key in fields instead of serving customers and clearing exceptions.

RISK

Errors become compliance exposure

Mis-keyed KYC fields, missed AML flags, and inconsistent records turn into audit findings and regulatory risk.

BACKLOG

The form pile keeps growing

The more customers and branches you serve, the faster forms stack up — faster than ops can clear them.

See how DocOps solves this
02The cost

Manual form processing is more expensive than it looks.

The true cost isn't just labor. It's slow onboarding, rework, compliance exposure, and skilled staff doing low-value keying — across every branch, every month.

$6–$12
estimated manual cost per form processed
30–45%
of branch & ops time spent on forms and data entry
1–3 days
typical TAT per account opening or application
40–60%
cost reduction with automated document processing
03The shift

From manual bottleneck to business-ready data.

See what changes when documents stop slowing your operations down and start flowing as structured data.

The traditional way

Manual document processing slows every operation.

  • Manual data entry from customer documents
  • Multiple systems for onboarding, KYC, and claims
  • Human errors and inconsistent validation
  • Slow approvals and processing delays
  • Limited visibility and audit trails
The DocOps platform

AI-powered document operations for financial services & NGOs.

  • Capture documents from any channel
  • AI extracts every field, table, and signature
  • Built-in validation for KYC and compliance
  • Your reviewers see only the flagged exceptions
  • Structured data flows directly into your Core Banking, LOS, CMS, CRM, or Insurance platform
04How it works

Six stages. One outcome: clean, audit-ready data.

Your documents move through a configurable, quality-assured pipeline. Every stage — validation rules, exception thresholds, delivery targets — is tuned to your institution, with the data and full audit trail visible to your team throughout.

01

Ingest

DocOps securely ingests documents from across your organization, supporting virtually any document type and format.

Any format in
02

Prepare

Forms are cleaned, de-skewed, normalized, and de-duplicated, then made ready for extraction.

Normalized
03

Classify

Each document is identified by type — account opening, card application, KYC, AML, LC, trade finance — and routed to the right workflow.

Typed & routed
04

Extract

Customer fields, IDs, amounts, account numbers, signatures, checkboxes, dates, and references are captured into structured records.

Structured
05

Validate

Your business rules, cross-reference checks, and anomaly thresholds run on every record. Anything flagged is routed into a built-in maker-checker queue for your reviewers — nothing reaches your core system unapproved.

Verified 99%+
06

Deliver

Verified data ships as JSON, CSV, XLSX — or lands directly in Finacle, T24, FLEXCUBE, your CRM, AML system, or database. Every field traceable to its source and reviewer.

In your system
Every data point carries a full audit trail — source page, extraction record, and maker-checker sign-off — ready for internal audit and regulators.
05Document types

Every document your institution runs on.

Built for the document-heavy reality of banks, NBFIs, microfinance institutions (MFIs), insurers, and NGOs — across onboarding, KYC, lending, trade, and claims. Each document type gets its own extraction template and validation rule set, configured for your institution.

CASA

Account Opening Forms

Current, savings, and corporate account opening — customer details, account type, nominee, mandates, and signatures.

CARD

Credit & Debit Card Applications

Applicant data, income, limits requested, employment, references, and declarations.

KYC

KYC / CDD Documents

National ID, passport, TIN, proof of address, photographs, and customer due-diligence fields.

AML

AML & Sanctions Forms

Source-of-funds declarations, PEP forms, transaction monitoring inputs, and screening evidence.

TF

Trade Finance Forms

Import/export applications, bills of exchange, shipping & commercial invoices, and packing lists.

LC

Letters of Credit (LC)

Documentary credit applications, amendments, drawings, parties, amounts, tenor, and terms.

LOAN

Loan & Credit Applications

Retail and SME loan forms, financials, collateral details, guarantors, and approval data.

PAY

Cheques & Payment Instruments

Cheques, pay orders, demand drafts, RTGS/TT and remittance forms — payee, amount, and references.

MFI

Microfinance & Group Loans

Group loan applications, member enrollment, KYC, repayment schedules, and field collection sheets.

INS

Insurance Proposal & Claims

Proposal & underwriting forms, policy documents, KYC, and claims with supporting evidence.

NGO

Beneficiary & Grant Documents

Beneficiary enrollment, grant applications, donor & compliance reporting, and field survey forms.

ARCHIVE

Backlog Digitization

Historical account files, dormant records, and archived forms — structured at any volume.

06Integrations

Data goes where your institution already works.

DocOps delivers structured data directly into your core systems and compliance platforms — no middleware, no new logins, no change management.

TTemenos T24 / Transact
FInfosys Finacle
OOracle FLEXCUBE
FFinastra
TTCS BaNCS
nCino / Salesforce
Microsoft Dynamics
Loan Origination (LOS)
Insurance / Policy Admin
Microfinance / CBS
AML / Screening Systems
Custom REST API
Direct Database Delivery
Don't see your platform?

DocOps connects to any core system with an API, host-to-host, or file-based interface.

Let's connect
07Trust & security

Auditable by design. Secured for the enterprise.

Enterprise-grade security and full data traceability on every field the platform captures.

ISO 27001:2022 certified

Certified information security management protects sensitive customer and KYC data at every stage.

Maker-checker audit trail

Every field is traceable to its source form, validation checks, and reviewer sign-off — ready for internal audit and regulators.

On-prem & data residency

Cloud, in-country, or fully on-premise / air-gapped deployment to meet your central bank and data-residency requirements.

Frequently asked questions

Yes. DocOps is ISO 27001:2022 certified, with full encryption, role-based access, and a complete audit trail. For institutions with strict policies, DocOps supports in-country and fully on-premise / air-gapped deployment.
Yes. DocOps delivers structured data directly into Temenos T24, Infosys Finacle, Oracle FLEXCUBE, Finastra, TCS BaNCS, your CRM or AML system, or via custom API, host-to-host, or file-based interfaces into your own databases.

Experience the future of document operations.

Discover how DocOps helps banks, NBFIs, MFIs, insurers, and NGOs transform documents into clean, structured, business-ready data — faster, more accurately, and at scale. Schedule a personalized demo today.